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Frequently Asked Questions
Have a question that is not answered here? Please email us at !
| Q: |
What does PilotMailings do for me? |
| A: |
PilotMailings allows you to specify the exact type of aviation
contacts you are looking for. For instance, perhaps you want to look for
every certified AME who also has a private pilot's license as well as a current
medical, living in the state of Nevada. Or perhaps you want to extract the
address of everyone who owns a 1975 and later Mooney M20, living in the lower 48
states. Performing this kind of search on
PilotMailings is simple, takes seconds, and the result is a fully qualified mailing list
that you can use to mail your marketing materials. |
| Q: |
How do I get the list from PilotMailings? How long does it take? |
| A: |
The mailing list is offered in three ways: Standard web page
(HTML), spreadsheet or mailing list software compatible (CSV), or word processor
formatted mailing labels (RTF). Our files will load directly into Excel and Word.
Searches take seconds, and the results are available for immediate download.
 HTML files
contain all of the information on each entry, in a table format, sorted
into three columns: Name and address, Aircraft/certification information,
and technical information.
CSV files contain all of the available information on each entry in a
row-by-row format.
Our exclusive RTF pre-printed label files contain just the name and
address, including POSTNET barcodes, ready for loading into Microsoft Word
and printing onto Avery 5163 2" x 4" mailing labels, as shown on
the right. PilotMailings ensures duplicate addresses are removed from the
RTF label file, to reduce your mailing costs. |
| Q: |
Can I do mail merges in Word with PilotMailings data? |
| A: |
Absolutely. See our step-by-step instructions on how to accomplish this. |
| Q: |
Are there any restrictions on what I can do with the list? |
| A: |
None whatsoever. Unlike most mailing list providers, we do not
restrict the usage of our lists. Use them as many times as you like. We know
you'll love them so much, you'll be back for updated lists. |
| Q: |
What does it cost? |
| A: |
No complicated tiered pricing here. Our one-price-fits-all pricing still
undercuts the prices charged by conventional mailing list providers. Our
targeted lists are 5¢ per address, and you can purchase as many or as few as
you want, with a minimum purchase of $20. |
| Q: |
What is your privacy policy? |
| A: |
PilotMailings does not store your personal information. Your name,
address and credit card information is used strictly to complete the
purchase transaction, and is then discarded. PilotMailings uses
industry-standard 128-bit SSL encryption to complete your purchase to
ensure the security of your credit card information.
PilotMailings does not store any information about you except for your
email address, which is used solely to transmit emails from us to you
containing forgotten PIN codes, or to send system notices. PilotMailings
does not sell or otherwise give out any information about you to any third
party.
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| Q: |
I'm having difficulties doing searches based on ZIP code. |
| A: |
Let's say you were looking for all pilots with an address in zip codes 44144, 44145, 44146 and 44147. First, you would specify those ZIP codes in the ZIP code field. It is important that you leave the "Begins With" button checked. The reason you want to do this is because some of the ZIP codes in the FAA database are ZIP+4 codes (i.e. 44144-2345, instead of just 44144). If you specify 44144 and tell it to do an exact match, then you will not match any ZIP+4 codes beginning with 44144. You would enter it as shown:
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| Q: |
Why can't I find my pilot record in your database? |
| A: |
Our databases are sourced directly from the FAA. If the FAA does not have the pilot record in their database, then we will not have it in ours. There are two instances where the FAA will remove a record from their database:
- The airman has specifically opted out with the FAA, requesting that their information be removed from the airman database
- The airman's pilot record has become inactive (see below).
Inactive records
The FAA has specific rules as to when it decides an airman is declared inactive, and they differ by certificate type:
- Aircraft/rotorcraft: medical has been expired for more than 27 months if airman is less than 40 years of age, or for more than 30 months if airman is 40 years of age or greater
- Balloon/glider: medical (if any) is expired, and airman is 70 years of age or greater
- Tower/Dispatcher: medical (if any) is expired, and airman is 65 years of age or greater
If, for instance, the airman is determined to be inactive as an aircraft pilot, but still active as a dispatcher, then they will appear in the database only as a dispatcher, and their aircraft certifications will not appear. However, if for instance the airman has both commercial aircraft and glider certificates, and their medical has expired, both the commercial aircraft and glider certificates will remain in the database until age 70.
As with everything governmental, this procedure is bureaucratic and subject to error - so some airman records will occasionally appear despite the fact that they should be considered inactive.
If you think your record should be appearing in the database, and it is not, contact the Airmen Certification Branch of the FAA. |
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